Privacy Policy
Last updated: December 2024
ClearCase.sg ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our Singapore PR application preparation service.
Information We Collect
Account Information
- Email address (for authentication)
- Name (optional)
Application Documents
- Identity documents (passports, NRIC)
- Employment documents
- Financial documents
- Supporting documents
Your Rights
Access
View all data we hold about you
Delete
Permanently delete your data
Export
Download all your documents
Correct
Update your information anytime
Data Security
Encryption at Rest
All stored data is encrypted
Access Control
Only you can access your data
Singapore Hosted
Your data never leaves Singapore
No AI Training
Documents are not used to train AI
What We Don't Do
- X Sell your data to third parties
- X Share your data with ICA or government agencies
- X Use your data for marketing purposes
- X Submit applications to ICA on your behalf
Data Retention
- Your data is retained as long as your account is active
- You can delete your application and all files at any time
- Deleted data is permanently removed within 30 days
- Audit logs are retained for 90 days for security purposes
Third-Party Services
- Supabase - Database and file storage (Singapore region)
- Vercel - Application hosting
- Anthropic - AI document analysis (no data retention)
Contact Us
This privacy policy is governed by the laws of Singapore, including the Personal Data Protection Act (PDPA).